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Business VoIP Telephone Service

Our business VoIP Telephone service provides a hybrid-hosted voice solution designed specifically for companies with multiple retail, franchise or branch office locations.

We simplify the delivery of reliable, feature rich and high quality enterprise VoIP telephone services to remote branch, home office and corporate office locations while saving our clients over 40% a year.

Unlike legacy phone providers and hosted cloud VoIP providers our hybrid VoIP telephone service utilizes wireless 4G failover to ensure the branch phones keep working even if the Internet link fails.

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Built for Multi-location companies

Connect remote branch locations into a single integrated phone system with enterprise features and reduce costs by eliminating expensive local phone lines.

Utilize an extensive list of features including…auto-attendant, call queues, advanced call reporting, branch to branch dialing, advanced call routing, enterprise telephone directory, Voice Mail, IP Fax and audio conferencing.

Reduce the number of wasted phone lines by utilizing cloud based VoIP service that is priced by the number of lines shared across all locations

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Private and Dedicated

Unlike public hosted VoIP providers you do not have to share your telecom or network resources with random strangers from across the world.

Each Network Cloud is built and run from a dedicated Virtual Private Cloud (VPC) platform in our data-centers. Every client environment gets a set of private VoIP servers, SIP trunks, Internet connection and network resources.

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99% uptime for Branch Locations

No excuses and no finger pointing. Our business VoIP service uses the integrated IP PBX in our branch network appliance to deliver telephone service to remote locations.

Phones register to the local branch appliance and the appliance registers with the private VoIP servers in the cloud using our fast, secure and reliable virtual WAN to provide service.

Each branch appliance includes a wireless 4G data failover option to ensure branch phones continue to work if the broadband Internet connection fails. No need to make changes to individual phones – they just work. Hot standby appliances can also be deployed to address hardware failure.

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Seamless support for home office / remote workers

The Network Cloud includes an option for a ‘virtual’ branch in the cloud as well as remote access VPN services in order to support remote workers and home users.

Remote and home office users can also take advantage of our remote access VPN and Softphones that work on Windows, MAC, Linux, Android and Apple iOS devices.

Our desktop phones support secure phone calls from any Internet connection using strong SSL encryption to ensure security of phone calls and address compliance requirements.

Enterprise Business Phone Features

  • Hybrid: Hosted VoIP + On-site IP PBX
  • Unlimited calling (US48)
  • Built on a QOS enabled Network Cloud
  • Call Queuing
  • In/outbound Caller ID
  • Call Transfer
  • Unlimited DID/Phone Number
  • Dial by name directory
  • Do not Disturb
  • 3-way calling / multi-line conferencing
  • Virtual phone numbers
  • Music on hold or custom announcements
  • Softphone for all platforms
  • SMS/Texting
  • Enterprise & Branch hunt groups
  • Dial by extension to or from any branch
  • Supports existing analog phones or PBX
  • Call Forwarding (internal & external)
  • Auto Attendant
  • Call Recording
  • Voicemail/Voicemail to email
  • No-Hassle Number Porting
  • Onsite Branch Installations
  • Call Monitoring and Reporting
  • No cost voice conference bridges
  • Inbound/Outbound Faxing/fax to email
  • Call Parking
  • Custom integration and environment
  • Centralized call records/database access
  • Enterprise phone directory (AD/LDAP)